Account
Policy
Winzo Game's policy is clear — each person may operate one account only. Opening two separate accounts using the same mobile number, the same banking details, or the same device is strictly prohibited.
However, if two genuinely different people in the same household each use their own separate identity — different mobile numbers, different NIDs, and different payment accounts — it is possible to use separate accounts on the same device. That said, this carries risk, as the system monitors IP addresses and device fingerprints.
Important Notice
If multiple accounts are detected, all of them will be permanently closed and all bonuses will be cancelled. Any pending withdrawals may also be frozen. Never attempt to open more than one account.
Transactions
Account
Viewing your full betting history and financial transaction records is simple. After logging in, just follow these steps:
1
Click on your profile icon in the top right corner.
2
From "My Account" "Transaction History" or "Bet History" Go to Section.
3
Use the date filter to view records for any period — today, the past week, or the last 3 months.
4
Deposits, withdrawals, bonus credits, and individual bet details are each available under separate tabs.
CSV download available Up to 1 year of records
If you need a detailed statement for tax purposes or any other reason, email support — a PDF will be sent within 48 hours.
Account
No worries — resetting your password takes just 2 minutes. Follow the steps below:
1
Login Page Go to the site and click the "Forgot Password?" link.
2
Enter the mobile number you registered with.
3
A 6-digit OTP will be sent to your mobile — enter it in the designated field.
4
Set a new password — at least 8 characters, including one uppercase letter and one number.
5
Log in with your new password.
OTP delivered in just 30 seconds OTP valid for 5 minutes
If you don't receive the OTP, check your spam folder or wait 1 minute and request it again. If the issue persists, let us know via live chat.
Mobile
Yes, absolutely. The Winzo Game website is fully mobile-responsive — it works seamlessly on any browser on Android or iOS, including Chrome, Firefox, Samsung Browser, and Safari.
Benefits of playing in-browser:
✓
Saves storage on your phone — no app download needed.
✓
All games, bonuses, deposits, and withdrawals work seamlessly on the browser too.
✓
Open in a new tab and tap "Add to Home Screen" for an app-like experience.
Browser Limitations
Push notifications and biometric login are available on the app only. For the best experience App Download .
VIP
The Winzo Game VIP program has 5 levels in total. You earn points on every bet — the more points you accumulate, the higher your level.
| Level | Monthly Bets | Cashback | Exclusive Benefits |
|---|---|---|---|
| 🥉 Bronze | Any | 0.5% | Regular Bonuses |
| 🥈 Silver | ৳10,000+ | 1% | Fast Withdrawals |
| 🥇 Gold | ৳50,000+ | 1.5% | Birthday Bonus, Priority Support |
| 💎 Platinum | ৳1,50,000+ | 2% | Personal Manager, Exclusive Tournaments |
| 👑 Diamond | ৳5,00,000+ | 3%+ | Custom offers, higher withdrawal limits, VIP events |
To check your VIP points, log in and go to Profile → Rewards section. For more details, Rewards Page View.
Account
There are three options for taking a temporary or permanent break from Winzo Game:
1. Cool-off: For 1 day, 1 week, or 1 month. Set it from Account Settings → "Cool-off". Your account resumes automatically once the period ends.
2. Self-Exclusion: From 6 months up to 5 years. Cannot be cancelled before the period ends. Can be done via Settings or by contacting Support. Details Responsible Gaming on the page.
3. Permanent Closure: Email support with your request. Once KYC verification is complete, your remaining balance will be settled and your account will be closed.
Completely Free Active Within 24 Hours
Live Games
Yes, Live Casino features real, professionally trained dealers. Live video is streamed in high definition from their studio — you can watch and place bets in real time.
Live games available on Winzo Game:
♠
Baccarat — the most popular game in Bangladesh. Three betting options: Player, Banker, and Tie.
♦
Roulette — European & American Roulette. 0–36 or 0–00–36.
♣
Blackjack — Get as close to 21 as possible. Beat the dealer.
🎲
Dragon Tiger, Andar Bahar — Popular across Asia.
How to Get Started: Log in → click "Live Casino" → choose your preferred game → join a table → set your bet size and click "Place Bet".
4G/WiFi Required Available 24/7 Minimum bet ৳50